Effective date: May 28, 2026
Website: svanetitours.com
Contact: info@svanetitours.com
1. Introduction
These Terms of Use govern access to and use of svanetitours.com. By using this website, you agree to these terms. If you do not agree, you should not use the website.
These Terms of Use apply to website use generally. Bookings, guided tours and travel services may also be subject to separate Booking Terms & Conditions.
2. About Us
Svaneti Tours provides information about tours, travel services, guided activities and related travel content concerning Svaneti, Mestia, Ushguli and other areas of Georgia.
For questions about these terms, contact:
info@svanetitours.com
3. Website Purpose
This website may be used to:
- read travel and tour information
- submit booking or inquiry requests
- contact the company
- review service descriptions
- access related policies and legal pages
The content is provided for general informational and commercial purposes.
4. Eligibility
You may use this website only if you are legally capable of entering into binding agreements under the law applicable to you.
If you make an inquiry or booking request on behalf of a group, you confirm that you are authorized to act for that group.
5. Accuracy of Information
We aim to keep website information accurate and current. However:
- itineraries may change
- road access may change
- weather conditions may change
- prices may change
- route difficulty or availability may change
Website content does not guarantee that every listed service, route or date is available exactly as displayed at the time of viewing.
6. No Automatic Booking Confirmation
Submitting a contact form, request form, WhatsApp message or email does not automatically create a confirmed booking. A booking is only confirmed after explicit acceptance by both parties and any required payment or deposit process has been completed.
7. User Responsibilities
When using this website, you agree:
- not to submit false or misleading information
- not to misuse forms or communication channels
- not to attempt unauthorized access to the website or its systems
- not to upload malicious code or harmful content
- not to copy or republish website content in violation of these terms
8. Intellectual Property
Unless otherwise stated, the website content is owned by or licensed to Svaneti Tours, including:
- text
- branding
- logos
- custom route descriptions
- photographs
- design elements
- downloadable materials
You may not reproduce, distribute, modify or commercially use website content without prior written permission, except where use is clearly allowed by law.
9. User-Submitted Content
If you submit content to us, including reviews, messages, testimonials, images or inquiries, you confirm that:
- the content is lawful
- you have the right to submit it
- it does not infringe third-party rights
You also grant us a non-exclusive right to use such content for responding to your inquiry, operating the business, and, where separately agreed, for marketing or testimonial display.
10. Third-Party Links and Services
The website may contain links to or integrations with third-party services such as:
- maps
- social media
- messaging services
- booking or payment tools
We are not responsible for the content, availability or policies of third-party websites and services.
11. Travel and Safety Disclaimer
Travel in mountain regions involves changing conditions and objective risks. Website content should not be treated as a substitute for:
- a current route briefing
- guide instructions
- live weather assessment
- road-status confirmation
- safety planning
Details shown on the website may be general summaries and not field instructions for independent decision-making.
12. Limitation of Liability
To the extent permitted by law, Svaneti Tours is not liable for indirect, incidental or consequential loss arising from use of the website, including:
- website interruption
- data loss
- outdated information
- inability to access the website
- reliance on website content without direct confirmation
Nothing in these terms excludes liability that cannot legally be excluded.
13. Privacy
Use of the website may involve the processing of personal data. Please also review the website Privacy Policy and Cookies Policy.
14. Changes to the Website or Terms
We may update:
- website content
- service descriptions
- contact methods
- these Terms of Use
Updated terms become effective when posted on the website unless another date is stated.
15. Governing Law
These Terms of Use should be governed by the applicable laws chosen by the business for website operations, subject to any mandatory consumer-protection rights that apply to the user.
Before final publication, this clause should be reviewed and localized if you want to name a specific governing law and jurisdiction.
16. Contact
For questions regarding these Terms of Use, contact:
info@svanetitours.com